In the event that clients do not pay by the end of May 2024, the Ghana Water Company Limited (GWCL) intends to take legal action.
The company claims that names, company names, and the amount owed will be published in national dailies.
“We need to take more harsher steps. We are giving customers who are indebted to us up to the middle of May to settle their bills. If they fail to do that, then we will name and shame.”
Customers’ debt is negatively affecting the Ghana Water Company Limited’s operations, according to Stanley Martey, Public Relations Manager, in an interview with Starr News.
“Accumulated debts hinder the company’s ability to sustain its operations efficiently, maintaining existing systems, infrastructure, uninterrupted services, and undertaking expansion projects to provide essential water services to the unserved and underserved communities”.
Mr. Martey hinted that customers owe GWCL to the tune of approximately 1.2 billion cedis for over ten (10) years.
“The revenue generated from water bills is crucial for sustaining and improving the water infrastructure and our services across the country. The company aims to collaborate with customers to find feasible solutions, including implementing flexible payment arrangements for those with substantial debts and obvious challenges.
“Customers are being notified, that the company will use all legal means possible to retrieve all arrears.”
